Contact Us

For any questions or requests, feel free to get in touch.

Use the form below or contact us directly by email or social channels.

Most inquiries are answered within 24-48 hours.

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Questions

How soon can I expect a reply?

We aim to respond within 24-48 hours, depending on message volume.

Where do you ship?

Shipping is currently available within the United States, United Kingdom, Canada, and Australia.

How long does delivery usually take?

Most orders arrive within approximately 5–8 business days after processing. Delivery may take slightly longer during public holidays, peak periods, or to certain destinations in Australia.

Can I make changes to my order?

If you need to make a change, contact us as soon as possible. Once processing begins, changes may no longer be available.

What if I entered the wrong shipping address?

Please contact us immediately. If the order has not entered processing, we may be able to update the address.

Do you offer support before purchase?

If you need clarification on sizing, shipping, or product details, feel free to get in touch before ordering.

What makes Biliping different?

Each piece features an original Biliping design and is made individually after your order is placed. Our collections are not mass-stocked or available through other retailers.