Politique d’expédition
Last updated: July 10, 2026
At Biliping, each item is produced individually to maintain a focused and controlled standard across all products.
By placing an order, you agree to the terms outlined in this Shipping Policy.
Processing Time
Orders are typically prepared within 2–5 business days.
Processing time refers to the period required to prepare your order before shipment. This may vary slightly depending on the product type, order volume, or production demand.
Business days do not include weekends or applicable public holidays.
Estimated Delivery
Most orders to the United States, United Kingdom, and Canada arrive within approximately 5–8 business days after processing.
Delivery to certain destinations in Australia may take slightly longer.
Delivery timeframes are estimates and not guarantees. Public holidays, peak periods, customs processing, carrier disruptions, and other external factors may affect delivery times.
Shipping Rates
Standard shipping is $7.99 for orders under $60. Orders of $60 or more qualify for complimentary shipping.
Tracking Information
Once your order has shipped, you will receive a confirmation email containing the available tracking information.
Tracking updates are provided by the shipping carrier and may take some time to appear after shipment.
Shipping Coverage
Shipping is currently available to addresses within the United States, United Kingdom, Canada, and Australia.
Shipping availability for individual products and addresses is confirmed at checkout.
Carrier and Delivery Issues
Once an order has shipped, transportation and tracking updates are managed by the shipping carrier.
If your order is delayed, lost, damaged, or otherwise affected during delivery, please contact us. We will assist with the carrier investigation and review the available resolution.
Delivery Confirmation
A carrier delivery scan may be used as confirmation that an order has been delivered to the address provided at checkout.
If tracking shows that your package was delivered but you cannot locate it, please contact us as soon as possible.
Lost or Missing Packages
If a package is marked as delivered but cannot be located, please:
- Check with household members or neighbors
- Review the delivery location and tracking information
- Contact the shipping carrier for further details
- Verify the shipping address entered at checkout
We will assist with the investigation where possible.
Address Accuracy
Customers are responsible for providing accurate and complete shipping information at checkout.
Please contact us immediately if you notice an error. Address changes cannot be guaranteed once processing has begun.
Biliping is not responsible for delivery issues resulting from an incorrect or incomplete address entered by the customer, except where otherwise required by applicable law.
Delays
While we aim to meet the estimated delivery timeframes, occasional delays may occur due to public holidays, seasonal demand, customs processing, weather conditions, carrier disruptions, or other circumstances outside our direct control.
If your order has not arrived within the expected timeframe, please contact us so we can review the tracking information and available options.
Any next steps will depend on the circumstances of the order and the consumer laws that apply.
Contact
For questions regarding your order, please contact: